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T-Cellular pays $19.5 million settlement for 12-hour 911 outage

T-Cellular is as soon as once more on the hook for a 911 outage. The service has agreed to pay $19.5 million to settle an FCC investigation of a 12-hour service outage in June 2020 that led to 911 name failures. Whereas the FCC did not know precisely what number of emergency calls have been affected because of some overlapping points, it recorded tens of 1000’s of points.

Over 23,000 calls suffered a “full” failure, the FCC stated, whereas the same quantity did not embrace location information. Roughly one other 20,000 did not embrace callback data. The outage started when a leased fiber hyperlink within the T-Cellular community went awry, and a single-location routing flaw magnified the disaster. T-Cellular additionally had issues remotely accessing the fiber hyperlink.

This is not the primary time T-Cellular has handled a 911 outage. It settled to the tune of $17.5 million over failures in 2014.

We have requested T-Cellular for remark. The FCC stated the service responded to outage-related questions in a “well timed” style, nonetheless, so this wasn’t a hotly disputed problem. Not that the corporate was prone to struggle a settlement that will not considerably affect its funds. And prefer it or not, this may not do a lot to assist individuals who could not get full assist in a second of disaster.

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